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Privacy Policy

Last Updated: November 15, 2023

We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our company.

Please read this privacy policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this privacy policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website (including signing up for our newsletter)
  • Create an account or engage with our services
  • Request information or assistance
  • Participate in surveys or promotions
  • Contact us via email, phone, or other communications

Depending on your interactions with us, this information may include:

  • Contact information (name, email address, phone number, postal address)
  • Company information (company name, job title, industry)
  • Account credentials (username, password)
  • Financial information for billing purposes (credit card details, billing address)
  • Preferences and interests related to our services
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you access our website or use our online services, we may automatically collect certain information about your device and usage patterns, including:

  • Device information (IP address, browser type, operating system, device type)
  • Usage data (pages visited, time spent on pages, links clicked, referring websites)
  • Location information (general location based on IP address)
  • Log data and cookies (as described in our Cookie Policy)

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and fulfill your requests
  • Communicate with you about our services, updates, and promotional offers
  • Respond to your inquiries and provide customer support
  • Personalize your experience and deliver content relevant to your interests
  • Monitor and analyze usage patterns and trends to enhance our website and services
  • Protect against, identify, and prevent fraud and other illegal activities
  • Comply with legal obligations and enforce our terms of service

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).

3.4 Protection of Rights

We may disclose your information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

3.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will remove it from our systems or anonymize it so that it can no longer be associated with you.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing of your personal information
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6.1 Marketing Communications

You can opt out of receiving our marketing emails at any time by clicking the "unsubscribe" link in any marketing email we send, or by contacting us directly. Even if you opt out of marketing communications, we may still send you service-related communications.

6.2 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our website. For more information, please see our Cookie Policy.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

8. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. By submitting your personal information, you consent to this transfer, storage, and processing where applicable. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

9. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of this policy will be revised accordingly. We encourage you to review this privacy policy periodically for any changes. Your continued use of our services after any changes are made constitutes your acceptance of the new privacy policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at:

Mangovaya Ovsyanka
120 Carlton Street, Suite 405
Toronto, ON M5A 4K2
Canada
Phone: +1 (416) 632-4251
Email: [email protected]

We will respond to your request within a reasonable timeframe.

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